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CUSTOMER SUPPORT
At Five Star International Enterprise, we are dedicated to providing our customers with the best possible service. If you have any questions or concerns, please don't hesitate to contact us. Our team of experts is always ready to help you with any issue you may have.
Request for Assistance
If you encounter any accessibility barriers or require accommodations, alternative formats, or assistance accessing information, products, or services, you may contact us directly. We will make reasonable efforts to respond promptly and provide appropriate support consistent with applicable law.
Contact Information:
Email: international@fivestarenterprise.shop
Phone: 719-285-9118
To help us address your concern efficiently, please provide:
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The specific webpage URL or feature in question
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A description of the issue encountered
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The assistive technology, device, and browser used
If you need to get in touch with us for any reason, please use one of the following methods:
Hours of Operation: 9:00 am -5:00 pm
Monday to Friday EST.
- Call us at 719-285-9118
- Email us at international@fivestarenterprise.shop
- Fill out the contact form on our website
Our customer service representatives are available to assist you with any questions or concerns.
FREQUENTLY ASKED QUESTIONS
We have compiled a list of our customers' most frequently asked questions to help you find the information you need quickly and easily. If you can't find the answer to your question here, please don't hesitate to contact us.
FAQ
Do you ship Internationally?
Yes, We take pride in offering international shipping to 5 countries - The United States, The United Kingdom, Canada, Australia, and New Zealand - and strive to provide our customers with the best shipping rates and delivery options possible. Once your order ships, you will receive an email with the tracking information. Standard delivery options are available. Please note that shipping rates and delivery options may vary depending on your location.
- How can I contact your couriers?
If you have any questions or concerns about your delivery, please contact us and we will be happy to assist you.
- How long does delivery take?
Delivery times vary depending on your location and the shipping option you choose. Standard delivery usually takes 15-21 business days.
- What payment methods do you accept?
We accept all major credit cards, as well as Apple Pay.
Address
6510-A- South Academy Blvd. PMB3060
Colorado Springs, CO 80906-8691
Accessibility Compliance Notice
Five Star International Enterprise is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
We strive to ensure that our digital content, products, and services are accessible to individuals with disabilities in accordance with applicable laws and standards, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We recognize that accessibility and usability are ongoing responsibilities. Our organization makes commercially reasonable efforts to maintain, monitor, and improve the accessibility of our website through periodic review, design best practices, and the implementation of accessibility features intended to enhance user experience for individuals using assistive technologies.